1. Overview

eMAM Client is a user-friendly interface designed to help users browse, search, and manage media assets and categories efficiently. Designed with simplicity and accessibility in mind, this manual provides step-by-step guidance on how to navigate the interface and make the most of its core functionalities.

A key highlight of the eMAM Client is its strong commitment to accessibility and WCAG 2.1 compliance (Level A and AA). The application has been thoughtfully developed to support users with diverse abilities. Features such as keyboard navigation using the Tab key enable seamless access to interface controls without requiring a mouse, offering critical support for visually impaired users.

It is also compatible with popular screen readers like NVDA, ensuring that on-screen content is accessible through auditory feedback. Additionally, usability is enhanced with contrast-friendly themes like Aquatic and Desert, which provide better visual clarity for users with low vision or color perception differences. eMAM Client also supports SSO authentication.

2. Key Features

The eMAM Client interface is designed to provide a streamlined and accessible experience for media asset management. Below are the core features available in the current release:

1. Asset Browse: Easily browse through all ingested media assets including Video, Audio, Image, and Other file types.
   
2. Category Navigation: Browse assets organized under Categories and Subcategories for efficient content grouping and retrieval.
   
3. Search: Quickly find assets or categories using keywords in eMAM. Auto-suggestion support to help refine search results as you type.
   
4. Asset Preview & Metadata: View metadata and preview media content.
   
5. WCAG-Compliant Accessibility:
   
1. Navigate the interface using only a keyboard (Tab/Shift+Tab) without the need for a mouse.
   
2. Screen reader support using tools like NVDA ensures inclusive access for visually impaired users.
   
3. Theme contrast support (e.g., Aquatic, Desert) improves visibility and readability for users with low vision.
   

3. Step-by-Step Instructions

This section provides clear, step-by-step instructions for accessing and using the eMAM Client’s key functionalities.

3.1 Login to eMAM Client

Figure 1- Login page

1. Go to the eMAM Client login page. eMAM Client Url usually take the form of 

https://youremamdomain.com/emamclient/

2. Enter your eMAM Username and Password. The username is most commonly the email address of the user.  The password can be auto generated or created by the Unit Administrator.
3. Select Keep me logged in if needed. (Optional)
4. Click Sign in.
5. If your account is linked to multiple units, select the desired unit from the displayed eMAM unit options.

Figure 2- Choose eMAM Unit

3.2 Navigate the Home Page

After successful login, the user will be shown the eMAM Client home page. The home page includes:

Figure 3- Assets> Displays all assets in the eMAM system

1. Top Panel:

Figure 6- Top panel options

1. eMAM Logo: eMAM logo on Top left
2. Search Bar: Type keywords to search assets or categories.

Figure 7- Search bar

3. Pagination Arrows with page numbers.

Figure 8- Pagination arrows

4. Sort: Options to sort by most recent, title, size, type, rating, etc.

Figure 9- Sort options

5. Assets per page: Choose 10, 20, 50, 100, or 250.

Figure 10- Assets per page

6. Order: Toggle ascending/descending order.
7. User Account Icon: Click to view user account details (Name, Email, Phone) and logout option.

Figure 11- User Account icon

2. Left Panel:

1. Assets: Click on Assets displays all the assets uploaded to eMAM.

Figure 4- Left Panel Assets

2. Categories: Click on Categories, displays all the categories and subcategories created in eMAM.

Figure 5- Left Panel Categories

3. Centre Panel: Displays selected assets or categories.

Figure 12- Centre Panel displaying assets and categories

1. Browse / Assets

To browse the assets, click on Assets on the left-hand panel.

1. All: Displays all the assets including videos, audios, images and other files in the eMAM system.

Figure 13- Browse All assets

2. Video: Displays all the video files in the eMAM system.

Figure 14- All video assets

3. Audio: Displays all the audio files in the eMAM system.

Figure 15- All audio assets

4. Image: Displays all the image files in the eMAM system.

Figure 16- All image assets

5. Other files: Displays all the file format assets in the eMAM system.

Figure 17- All other file assets

2. Browse / Categories: Displays all the subcategories and asset inside each category in the eMAM system.

Figure 18- Browse Categories

3.3 Key Features

3.3.1 Browse Assets: To browse for assets in eMAM:

Figure 19- Browse assets

1. Click Assets in the left panel.
2. All assets appear as thumbnails in the center panel.
3. Use filters (Video, Audio, Image, Other files) from the top panel to refine the view.
4. Asset thumbnail displays:

Figure 20- Asset thumbnail

2. Asset thumbnail
3. View asset details like duration, size, author, description, upload date, File type/extension.

5. Click on the asset thumbnail opens a new window on the right. Asset preview player window with asset details.

Figure 21- Asset preview player window with asset details.

1. Preview asset in a built-in player with options to play and adjust volume.

Figure 22- Asset Preview player

2. View metadata: Duration, Size, Description, Author, Last Updated, Date Created.

Figure 23- Asset details

3. Close the detail view using X.

3.3.2 Navigate Categories

                      To navigate categories,

Figure 24- Navigate Categories

1. Click Categories on the left panel.
2. Centre panel displays all categories.
3. Click a category to drill down into subcategories or see related assets.

Figure 25-Category and its subcategories and assets within

3.3.3 Search for Assets or Categories

1. Assets:

To search for assets, 

Figure 26- Search Assets

1. Click Assets on the left panel.
2. Type your keyword in the Search Box at the top.
3. Use auto-suggestions or press Enter to view results in the center panel.

2. Categories:

To search for categories,

Figure 27- Search Categories

1. Click Categories on the left panel.
2. Type keyword in the Search Box.
3. Results are shown in the centre panel.

3.4 User Profile & Logout

Figure 28- Logout

To logout from the eMAM Client interface:

1. Click the User Icon on the top right.
2. View account details.

3. Username
4. Phone Number
5. Email Address

3. Click the Logout button to sign out securely.

4. Need Help

     Please reach out to EMAM Support team at support@emamsolutions.com