Is there an option to check the logs in eMAM Premiere panel?
In the eMAM Premiere Panel, you can click on the Panel Log icon (as shown below) to view the log files.
A new window will display the logs.
The physical log file can be secured from the below location.
Windows:- C:\Users\Public\eMAMPPRO_CONFIG
Mac:- /Users/Shared/eMAMPPRO_CONFIG
Locate the file named eMAMLog.log in the folder.
Windows:- C:\Users\Public\eMAMPPRO_CONFIG
Mac:- /Users/Shared/eMAMPPRO_CONFIG
Locate the file named eMAMLog.log in the folder.
Maximum size of the log is limited to 100kb. After that the log will be renamed with “_#”.
You can reach out to the eMAM support team via support@emamsolutions.com with the logs to report any issues.