What should I do when I get a “Transcoding Failed” message?
If
transcoding error occurs, try resubmitting the file or delete the file
and re upload the same file after checking the source file for any
abnormalities like bit rate, codec, etc. If the issue still persists,
please contact eMAM Customer Support at support@emamonline.com.
Related Articles
What does "Error code 10003- Transcoding Failed" indicate in Feeder?
If transcoding engine fails to recognize the file format of assets (video, audio or images), or the codec, this error message is displayed.Solution: Resubmit or delete the file and re upload it after checking for any abnormalities such as bit rate, ...
Do I get a “delivered” message once all the assets in my delivery queue are delivered?
“Delivered” message is not displayed when all the assets in the delivery queue are delivered. Instead, you can monitor the status of assets in the delivery queue in the eMAM Director Dashboard.
When I try to deliver assets, why do I get "No delivery profiles found" message?
If a user account is not associated with any delivery profiles, below message is displayed during an attempt to deliver assets. To deliver assets to any predefined locations, the user must be associated with a delivery profile. Check if the user ...
"File missing for processing" error message displayed even though the upload was successful from eFeeder in MAC.
"File missing for processing" error message displayed even though the upload was successful from eFeeder in MAC eMAM Feeder is a desktop application for PCs or laptops (Windows and MAC ). It allows secure ingest, categorization, and tagging of assets ...
What to do if "Error Code: 15331301 Error Message: Reference Error: get Preview Dimensions is not defined" message is displayed?
Issue: Resolution: Clear the browser cache and try again.