What to do if the Projects tab is blank in the Premiere Panel?

Steps to follow if Project tab is blank in Premiere Panel

If the Project tab in Premiere Panel is blank after installation, especially after an upgrade, follow these steps :

For Windows: C:\Users\username\AppData\Local\Temp\cep_cache

On MAC : ~/library/caches/csxs/cep_cache

Remove eMAM_5. (make sure Adobe Premiere Pro is closed before deleting the folder)
Open Premiere and load panel. You should be able to see the projects under Projects tab

Related Articles
eMAM 5.1 Premiere Panel User Guide
Please find the attachment.
How to remove assets stuck in Uploading Status from the Premiere Panel
How to remove assets stuck in Uploading Status from the Premiere Panel Introduction: Sometimes during an export, either Premiere can get crashed or due to some unexpected errors, export will not happen properly. Even then the panel will make entries ...
How to solve eMAM Panel and eFeeder loading problem after latest Microsoft security patches
Microsoft released a security update which is having changes in the cookie handling. Please refer to this article for more details - https://devblogs.microsoft.com/dotnet/net-framework-december-2019-security-and-quality-rollup/ This will affect the ...
How to change the Server URL in eMAM Panels in SSO authentication
If the SSO authentication is enabled, you have to follow the below steps to change the Server URL in eMAM panels. Below example is explained with eMAM panel for Premiere. Please check-in your projects before proceeding with these steps. 1. First you ...
Bug Fixes eMAM 5.4
Bug Fixes in eMAM 5.4 BUG ID DESCRIPTION 5.3.1_18NOV2021 11889 Storage DNA API change to handle "404 not found" in the response. 11899 Schedule metadata is not getting updated for PATCH api/v1/assets/{AssetId}/AssetMetadata 11708 PFR is not working ...

Related Articles