General
Configuring SSL Certificate from Windows Certificate Store for Apache Upload Manager
1. Install the Latest Java JDK Download and install the latest stable version of the Java JDK from https://www.oracle.com/in/java/technologies/downloads/ After the download, complete the installation of the JDK. 2. Set the Java Home with the newly ...
How to troubleshoot Archive Job Submission Failures in eMAM with Archiware Integration
Issue: While attempting to archive a file in eMAM using Archiware, the process fails with the following log entries, where the output is empty: 25/Oct/2024 16:42:53: DEBUG: EnqueueAsset():: Asset enqueued. UUID : 6ec3512f-618b-4121-a980-33f286aa0483, ...
Optimizing R3D Transcoding Configuration For NetX Code Transcoder
By configuring your NetX Transcoder appropriately, you can significantly enhance the speed and performance of transcoding R3D files. This guide outlines the necessary configuration steps for achieving optimal performance. To apply this configuration, ...
Create Proxy Workflow
Workflows can be created to generate proxies for assets that did not have proxies generated during ingest. This applies to the following scenarios: Assets ingested using the Instant Asset Ingest Profile Assets with corrupted proxies Assets ingested ...
How to resolve error "The request was aborted: Could not create SSL/TLS secure channel" on Director?
This article outlines the steps to resolve the "The request was aborted: Could not create SSL/TLS secure channel" error that may appear in your browser when loading eMAM Director. See the image for reference. To fix this, we need to ensure that ...
How to resolve a Java "Unsigned application requesting unrestricted access" Error?
Please open the java-security file in a text editor, you can find the file in the below path. · In Windows it’s located at: C:\Program Files (x86)\Java\jre1.8.0_421\lib\security · In macOS, it’s located at /Library/Internet ...
How to set the ChunkSize in eFeeder UI for the filestream uploads?
Please find the steps below to configure the ChunkSize in eFeeder for file upload. Windows 1. Open the eFeeder 2. Select the Settings option as shown in the below screenshot. 3. Choose the configuration option. 4. Provide the ChunkSize value. By ...
Hardware requirements for eMAM client tools
Overview eMAM offers a variety of client tools designed to streamline media management, project creation, editing, and file uploading. These tools include eFeeder, DeskLink, panels for Adobe Creative Cloud applications. This article outlines the ...
Third Party tools Qualified Versions with eMAM 5.5
This KB describes the latest qualified version of Third-party tools with eMAM 5.5 Name Version Info Transcoders Telestream Vantage "7.0" "7.0.143.197033" "7.2.166.267828" "8.0" http://www.telestream.net/telestream-support/vantage/updates.htm Harmonic ...
How to Sync the Adobe Media Encoder Presets for Adobe After Effects?
Steps to Sync Adobe Media Encode Presets: Open the Panel Click on the panel settings. Access Default Panel Settings Click on the Default panel settings tab. Sync Presets Click on the Sync Adobe Media Encode Presets. When the Sync button is clicked, ...
How to Sync the Adobe Media Encoder Presets for Adobe Premiere Pro?
Steps to Sync Adobe Media Encoder Presets: Open the Panel Click on the panel settings. Access Default Panel Settings Click on the Default panel settings tab. Sync Presets Click on the Sync Adobe Media Encode Presets. When the Sync button is clicked, ...
How to handle a DR situation in eMAM
eMAM DR server will be functional only if there is a natural or forced DR situation is happened. Please make sure eMAM Primary Web/DB server and Application servers are down before proceeding further. · Log on to the Web/DB server at the DR site. ...
How to configure CC extraction in eMAM with NetXCode?
This article provide the steps on how to configure CC extraction in eMAM with NetXCode. 1. Login to eMAM Director. 2. Go to Admin tools widget, create a Button Metadata field and assign to the required Metadata Group and Metadata Set. 3. Login to ...
How to resolve "No Space Left on Device" Error in eMAM Lambda Transcoder?
This article addresses failure of eMAM Lambda transcoder function with an error message like [ERROR] ... Image transcoding failed. Error : [Errno 28] No space left on device, it indicates insufficient temporary storage space for the function to ...
How to clean Adobe Creative Cloud applications using the Creative Cloud Cleaner tool?
Follow the below steps. 1. Uninstall eMAM Panels using the App Manager. 2. Utilize the Adobe Creative Cloud Cleaner Tool to remove Adobe Apps from your system - https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html ...
How to verify the Preset path using the debugger?
Please refer the attachment.
How to import already existing project from eMAM, edit and export it back as a new version?
Import already existing project from eMAM. edit and export it back as a new version 1. Select the project and click on Import. 2. Import Options window opens up. Select the “Check Out” option if we want to export the Project as a new version. Also ...
eCP-eMAM Director User Guide
Please find the attachment below.
How can eMAM and Adobe Anywhere be used for worldwide real time editing?
Adobe Anywhere™ for Video is a system for worldwide editing and collaboration for Adobe Premiere and Prelude CC users. Anywhere allows multiple users to edit a “Production” as a shared project at the same time (real time editing). For supported eMAM ...
How to restrict duplicate files from getting ingested into the eMAM system?
The default behavior of eMAM while checking duplicate files is to compare the file name, size, and checksum of the file in a Category. If all three of these values are the same, the files are considered duplicates. By default, we can save the same ...
Third Party tools Qualified Versions with eMAM 5.4
This KB describes the latest qualified version of Third-party tools with eMAM 5.4 Name Version Info Transcoders Telestream Vantage "7.0" "7.0.143.197033" "7.2.166.267828" "8.0" http://www.telestream.net/telestream-support/vantage/updates.htm Harmonic ...
How to make TLS 1.2 compatible between eMAM and AWS?
AWS has implemented a TLS configuration update, requiring all AWS API endpoints to support a minimum of TLS 1.2 for secure connections. To learn more, please refer to this -https://aws.amazon.com/blogs/security/tls-1-2-required-for-aws-endpoints ...
How to Install DeskLink in Windows/Mac
You can download and install DeskLink from eMAM Director> My Account page following the steps below: a. Login to eMAM Director interface. Click on the profile picture/icon and then click on your email address. b. A new window opens up for My Account. ...
How to setup Amazon Rekognition in eMAM?
You must make the following configuration level changes to use Amazon Rekognition as an AI service for indexing video assets in eMAM: AWS Console Configuration 1. AWS Console: Create your account by signing up with AWS console. ...
eMAM Cloud Service (SaaS)- AWS Marketplace Deployment Guide
Please find the attachment
Update asset status from the dashboard widget.
eMAM provides the “Update Asset status” feature that allows users to change the status of entries that is older than 24 hours from the dashboard widget itself. To use the feature, · Navigate to the dashboard widget and click on the expand icon · ...
How to enable the overlay in the eMAM player?
1. Navigate to the following path: C:\Program Files\Empress Media\eMAM Director\App_Data 2. Open the file "Preference.xml" using a text editor of your choice. 3. Look for the line that reads "EnableOverlayMessage" in the file. 4. Change the value of ...
How to clear the assets from the Dashboard which is stuck in Ingest / archive / delivery / cloud queue?
Please go to the dashboard widget and click on the Select "Update Asset Status” Select 24/48 hrs. as per your requirement. If the job is stuck in Ingest queue, please select the “Ingest” Select the “Uploading” Select “Error” Click on “Change” Once it ...
How to enable the watermarks on proxy files with the Net XCode Ingest?
Please follow the below steps to enable the watermark on your proxy files. Open the DDR config file on your Net XCode server and go to the multioutput settings in Advance settings as in the below screenshot and, Set the TotalMultiOutputFiles Value as ...
If you are getting the below error in developer tools while editing the user account from the admin tools widget, please try the below steps.
Go to C:\Program Files\Empress Media\eMAM Director Open the web.config file Search for the <system.webServer> Add the below-given tag under the <system.webserver> as below screenshot <security> <requestFiltering><requestLimits ...
How to extract all audio channels from a master video and burn it to proxy H.264 using FFMPEG transcoder?
Videos with multiple audio channels (multi audio tracks) are common in the media industry. The default FFMPEG parameters should be slightly altered in order to deal with these videos. Please use the below parameter to extract all audio channels ...
Apache Log4j Vulnerability (CVE-2021-44228)
Background: The Apache Log4j utility is a commonly used component for logging requests. On December 9, 2021, a vulnerability was reported that could allow a system running Apache Log4j version 2.14.1 or below to be compromised and allow an attacker ...
How to re-link mezzanine format to original asset?
Please refer to the attached document.
How to replace an original file using Associate Metadata option via XML ingest?
How to replace an original file using Associate Metadata option via XML ingest You can easily associate the Original, Proxy and Mezzanine formats to an existing asset or placeholder, using Associate Metadata option in the XML ingest. Sample XML ...
How to get the User Key for the XML files?
A user key can be obtained from eMAM Director interface>Admin Tools> Manage Users> Edit User> Manage UserKey tab. Admin users will have option to generate the user key of any user using that user’s password. To generate user key of a user: Select the ...
How to do metadata association using XML ingest?
Metadata association using XML ingest Associate metadata here means associating the metadata values to the corresponding metadata fields using an XML ingest or from the user interface. Sample XML file <?xml version="1.0" encoding="UTF-8"?> <eMAM ...
How to create a new version for an asset using XML Ingest?
How to create-new-version by using XML Ingest eMAM allows a user to upload a new version of an asset using the XML Ingest. Sample XML file <?xml version="1.0" encoding="UTF-8"?> <eMAM ...
How to create an asset placeholder using XML ingest?
Create asset placeholder using XML ingest A placeholder is a virtual asset which is created without any media in eMAM using sidecar XML ingest. A placeholder doesn't have any media but we can add custom metadata values. Here is a sample XML file ...
How to create an asset using Sidecar XML ingest?
Create an asset in eMAM and associate information such as Basic Metadata, Custom Metadata,Categories, Projects,Sub-clips, Markers via Sidecar XML Ingest. Here is the latest sidecar XML document - eMAM Sidecar Ingest - XML Specification 5.2.pdf Please ...
How to automatically add a new version with a place holder?
Automatically add a new version with a place holder We can use the sidecar delivery feature to create a new version for a place holder. eMAM allows a user to upload a new version of an asset using the XML Ingest. Step 1: In the eMAM Director ...
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