General
How to fix the efeeder upload Error: Exception while uploading to S3?
How to fix the efeeder upload Error: Exception while uploading to S3? Please follow the below steps to fix the efeeder upload issue. 1. Close efeeder. 2. Delete the SDK Folders In Windows, the SDK folders will be available at C:\Users\Public. In MAC, ...
How to enable Extensions option on Adobe Photoshop to add eMAM extension panel?
Sometimes, the Extensions option under the Window tab for Photoshop may not be displayed on Mac machines running on M1 chip even though the panel is installed . The Extensions option can be enabled by performing the below steps. 1. Go to ...
How to verify the Preset path using the debugger?
Please refer the attachment.
Changes in Premiere Panel 5.4 and How to re-export the stuck project from Adobe Premiere Pro
This KB article mainly describes the changes made across the panel workflow as part of the eMAM 5.4 version. Major changes include the panel code being moved to the server side so that any changes on the panel side that are needed, can be achieved ...
How to import already existing project from eMAM, edit and export it back as a new version?
Import already existing project from eMAM. edit and export it back as a new version 1. Select the project and click on Import. 2. Import Options window opens up. Select the “Check Out” option if we want to export the Project as a new version. Also ...
eMAM Cloud Platform(eCP)-eMAM Director User Guide
Please refer the attachment.
eFeeder App for iPad & iPhone
Please find the attachment below.
eCP-eMAM Director User Guide
Please find the attachment below.
How can eMAM and Adobe Anywhere be used for worldwide real time editing?
Adobe Anywhere™ for Video is a system for worldwide editing and collaboration for Adobe Premiere and Prelude CC users. Anywhere allows multiple users to edit a “Production” as a shared project at the same time (real time editing). For supported eMAM ...
How to restrict duplicate files from getting ingested into the eMAM system?
The default behavior of eMAM while checking duplicate files is to compare the file name, size, and checksum of the file in a Category. If all three of these values are the same, the files are considered duplicates. By default, we can save the same ...
Third Party tools Qualified Versions with eMAM 5.4
This KB describes the latest qualified version of Third-party tools with eMAM 5.4 Name Version Info Transcoders Telestream Vantage "7.0" "7.0.143.197033" "7.2.166.267828" "8.0" http://www.telestream.net/telestream-support/vantage/updates.htm Harmonic ...
How to make TLS 1.2 compatible between eMAM and AWS?
AWS has implemented a TLS configuration update, requiring all AWS API endpoints to support a minimum of TLS 1.2 for secure connections. To learn more, please refer to this -https://aws.amazon.com/blogs/security/tls-1-2-required-for-aws-endpoints ...
How to Install DeskLink in Windows/Mac
You can download and install DeskLink from eMAM Director> My Account page following the steps below: a. Login to eMAM Director interface. Click on the profile picture/icon and then click on your email address. b. A new window opens up for My Account. ...
How to setup Amazon Rekognition in eMAM?
You must make the following configuration level changes to use Amazon Rekognition as an AI service for indexing video assets in eMAM: AWS Console Configuration 1. AWS Console: Create your account by signing up with AWS console. ...
eMAM Cloud Service (SaaS)- AWS Marketplace Deployment Guide
Please find the attachment
Update asset status from the dashboard widget.
eMAM provides the “Update Asset status” feature that allows users to change the status of entries that is older than 24 hours from the dashboard widget itself. To use the feature, · Navigate to the dashboard widget and click on the expand icon · ...
How to enable the overlay in the eMAM player?
1. Navigate to the following path: C:\Program Files\Empress Media\eMAM Director\App_Data 2. Open the file "Preference.xml" using a text editor of your choice. 3. Look for the line that reads "EnableOverlayMessage" in the file. 4. Change the value of ...
How to clear the assets from the Dashboard which is stuck in Ingest / archive / delivery / cloud queue?
Please go to the dashboard widget and click on the Select "Update Asset Status” Select 24/48 hrs. as per your requirement. If the job is stuck in Ingest queue, please select the “Ingest” Select the “Uploading” Select “Error” Click on “Change” Once it ...
How to enable the watermarks on proxy files with the Net XCode Ingest?
Please follow the below steps to enable the watermark on your proxy files. Open the DDR config file on your Net XCode server and go to the multioutput settings in Advance settings as in the below screenshot and, Set the TotalMultiOutputFiles Value as ...
If you are getting the below error in developer tools while editing the user account from the admin tools widget, please try the below steps.
Go to C:\Program Files\Empress Media\eMAM Director Open the web.config file Search for the <system.webServer> Add the below-given tag under the <system.webserver> as below screenshot <security> <requestFiltering><requestLimits ...
How to extract all audio channels from a master video and burn it to proxy H.264 using FFMPEG transcoder?
Videos with multiple audio channels (multi audio tracks) are common in the media industry. The default FFMPEG parameters should be slightly altered in order to deal with these videos. Please use the below parameter to extract all audio channels ...
Apache Log4j Vulnerability (CVE-2021-44228)
Background: The Apache Log4j utility is a commonly used component for logging requests. On December 9, 2021, a vulnerability was reported that could allow a system running Apache Log4j version 2.14.1 or below to be compromised and allow an attacker ...
How to re-link mezzanine format to original asset?
Please refer to the attached document.
How to replace an original file using Associate Metadata option via XML ingest?
How to replace an original file using Associate Metadata option via XML ingest You can easily associate the Original, Proxy and Mezzanine formats to an existing asset or placeholder, using Associate Metadata option in the XML ingest. Sample XML ...
How to get the User Key for the XML files?
A user key can be obtained from eMAM Director interface>Admin Tools> Manage Users> Edit User> Manage UserKey tab. Admin users will have option to generate the user key of any user using that user’s password. To generate user key of a user: Select the ...
How to do metadata association using XML ingest?
Metadata association using XML ingest Associate metadata here means associating the metadata values to the corresponding metadata fields using an XML ingest or from the user interface. Sample XML file <?xml version="1.0" encoding="UTF-8"?> <eMAM ...
How to create a new version for an asset using XML Ingest?
How to create-new-version by using XML Ingest eMAM allows a user to upload a new version of an asset using the XML Ingest. Sample XML file <?xml version="1.0" encoding="UTF-8"?> <eMAM ...
How to create an asset placeholder using XML ingest?
Create asset placeholder using XML ingest A placeholder is a virtual asset which is created without any media in eMAM using sidecar XML ingest. A placeholder doesn't have any media but we can add custom metadata values. Here is a sample XML file ...
How to create an asset using Sidecar XML ingest?
Create an asset in eMAM and associate information such as Basic Metadata, Custom Metadata,Categories, Projects,Sub-clips, Markers via Sidecar XML Ingest. Here is the latest sidecar XML document - eMAM Sidecar Ingest - XML Specification 5.2.pdf Please ...
How to automatically add a new version with a place holder?
Automatically add a new version with a place holder We can use the sidecar delivery feature to create a new version for a place holder. eMAM allows a user to upload a new version of an asset using the XML Ingest. Step 1: In the eMAM Director ...
eMAM Sidecar Ingest - XML Specifications- Version 5.1
For eMAM Version 5.1 sidecar Ingest - XML Specifications, refer: http://www.empressmam.com/demo/eMAM_SidecarIngest_XML_Specification5_1/index.html
What all custom workflows can be created in eMAM?
Workflow automation is a set of actions (operations) performed on satisfying a set of conditions provided for an event. You can create different workflows to automate events and actions. Each workflow has 3 parts – Events, Conditions & Actions. Event ...
How to integrate Vantage with eMAM?
Vantage users can create their own workflow & use that in eMAM. Vantage is already integrated with QC & other delivery vendors hence users can configure them in their workflows and can easily use it in eMAM. Follow the below steps to integrate a ...
What are the keyboard shortcuts that can be used for sub-clips in eMAM?
Keyboard shortcuts for Subclips widget are listed below: Press "I" key to mark IN or start timecode of a subclip. Press “O” key to mark OUT or end timecode of a subclip. Press “S” key to save the created subclip. Press "B" key to will rewind the seek ...
What are sub-clips and how to use it?
A subclip is a section of a master (source) clip that you want to edit and manage separately in your project. The Subclips widget in the eMAM Director interface allows users to create a smaller clip from the original video. This widget is available ...
Is there an option to add prefix to the subclip names?
Yes, in eMAM you can set prefix for subclip names. In the Subclips widget, click on Set Prefix option under the pull down menu. Set Prefix option allows eMAM users to set prefix for subclips which will be auto populated for subsequent subclips. Enter ...
How can sub-clips be used to create sequences?
To create a sequence using subclips, follow the steps below: Under the Projects widget, click on the project and from the menu options click on 'Create sequence' (make sure you have Projects widget, Timeline widget and Subclips widget docked to the ...
What kind of storage is being used in eMAM which prevents data corruption?
Since external hard drives got moving parts and there is a higher chance of failure if you are keeping that in a shelf. This is not a recommended way for the customers who are planning to preserve and protect their digital content for long term. ...
What is the difference between Storage and Source Storage options available during restore process?
From the Browse widget List view, assets can be restored to following storage locations: Storage: eMAM storage configured in Super Admin. Source Storage: During ingest, if Process from Source option was selected, assets will also have an option to be ...
What is an eMAM S3 connector ? What does it do?
eMAM S3 Connector is nothing but cloud connector A cloud connector lets users view, operate and transfer their computing resources between private cloud environment and public clouds. eMAM has purchased storage space in Amazon cloud to store the low ...
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