General
eMAM DeskLink App User Guide v5.3
Please find the attachment.
eMAM App Manager User Guide v5.3
Please find the attached eMAM App Manager User Guide v5.3 document
eMAM After Effects Panel User Guide v5.3
Please find the attachment.
eFeeder User Guide v5.3
Please find the attachment.
What is eMAM Workgroup?
eMAM Workgroup eMAM Workgroup combines media management and digital publishing with production asset management. It seamlessly brings together your technical and non-technical users to power the entire life cycle of a media asset within one systems. ...
What are the server specifications for eMAM Workgroup version 5.1?
To know about server specifications for eMAM Workgroup version 5.1, refer the attachment.
What is eMAM Vault?
eMAM Vault eMAM Vault provides complete archive and storage management with most of the features of the eMAM system. The simple eMAM browser interface can now manage storage, processing, and archive offering a smart, cost-effective solution. Users ...
What are the server specifications for eMAM Vault version 5.1?
To know about server specifications for eMAM Vault version 5.1, refer the attachment.
How to move eMAMWebUploader service from one server to another?
Move Upload Manager from eMAM Webserver to eMAM Application server Follow the steps mentioned below to move the Upload Manager from eMAM Webserver to eMAM Application server: Uninstall the eMAMWebUploader from Webserver. To do so: Open Command prompt ...
How to make HTTPS configuration in Empress Media folder in the Registry?
This articles explains about the HTTPS configuration in Empress Media folder in the Registry. ------------------------------------------------------------------------------------------------------------------------------ All the eMAM configurations ...
What is eMAM Publish?
eMAM Publish eMAM Publish creates an online library for your video assets, whether they are stored in local storage, in the archive, or in the cloud. Web and tablet based tools allow you to manage and use your content from any connected device. eMAM ...
What are the server specifications for eMAM Publish version 5.1?
To know about server specifications for eMAM Publish, Please refer the attachment.
Third Party tools Qualified Versions with eMAM 5.3
This KB describes the latest qualified version of Third-party tools with eMAM 5.3 Name Version Info Transcoders 1. Telestream Vantage "7.0" "7.0.143.197033" "7.2.166.267828" "8.0" http://www.telestream.net/telestream-support/vantage/updates.htm 2. ...
Third Party tools Qualified Versions with eMAM 5.2
This KB describes the latest qualified version of third-party tools with eMAM 5.2 Name Version Info Transcoders 1. Telestream Vantage "7.0" "7.0.143.197033" "7.2.166.267828" "8.0" ...
How to change server name after install
How to change DNS Hostname or IP address after install Best practice is to provide proper Hostname/FQDN prior to install so that we can avoid the complexity post installation. Download a program such as " Find and Replace " ...
Hansard workflow and configurations
Basic Hansard Making process. User is delivering the XML to the delivery folder location by using the workflow. By selecting the asset from Browse widget and change the Metadata filed from the Metadata widget which leads to trigger the workflow. Once ...
Which Adobe products does eMAM support panel for?
eMAM supports panel for Adobe applications mentioned below: eMAM Panel for Adobe Premiere eMAM Panel for Adobe After Effects eMAM Panel for Adobe InDesign eMAM Panel for Adobe Illustrator eMAM Photoshop Panel eMAM Media Encoder Panel
How to update panels for Adobe Apps 2022?
To update eMAM panels for Adobe apps 2022, please follow the below steps: 1. Uninstall the existing App Manager from your computer. 2. Download the New App Manager from Director and install it. 3. Remove the Panel configuration folders. Example: ...
How to update eMAM extension panels for Adobe applications, if there is a change in the eMAM version?
If there a change in the eMAM Version , you will be prompted to update the eMAM extension panel to the latest version with an Update button in the App Manager. Click on the Update button displayed for the Adobe application. b. Latest extension file ...
How to remove eMAM extension panel from any Adobe application?
Using App Manager, you can easily uninstall/remove extension panels for Adobe applications: Click on the Remove button of the Adobe application, you wish to remove or uninstall the eMAM Panel. 2. Once the eMAM Panel extension is removed from your ...
How to remove assets stuck in Uploading Status from After Effects Panel
Introduction Sometimes during an export, Adobe After Effects can get crashed, or due to some unexpected errors the export will not happen properly. Even then the eMAM panel will make entries in the ingest queue with status uploading. Since the ...
How to remove assets stuck in Uploading Status from After Effects Panel
Introduction Sometimes during an export, Adobe After Effects can get crashed, or due to some unexpected errors, the export will not happen properly. Even then the eMAM panel will make entries in the ingest queue with status uploading. Since the ...
How to rectify issues with the installation of panels on BigSur OS?
In OS-X, when a user upgrades the system from old version to Big Sur, few issues (panel config file permissions) occur while installing eMAM panels using the App Manager. The config file and folder's read and right permissions are locked to the ...
How to install eMAM extensions panels for Adobe applications using App Manager?
To install eMAM extension panel for any of the Adobe applications in the eMAM App Manager, follow instructions below: From the list of eMAM applications displayed, click on “Install” button of the desired Adobe application. Installation process ...
How to install Adobe Media (AME) Encoder as a Service?
Please refer to the attachment
Adobe Common Extensibility Platform - CEP 11 upgrade
The latest version of Adobe tools, After Effects v18.4.1 and Premiere Pro v15.4.1, etc uses Common Extensibility Platform (CEP) version 11. eMAM system must be upgraded to 5.2.18 to extend the support for CEP 11 and the latest version of Adobe ...
While editing the image, the work is done on the low res or original file?
Annotation is done on JPEG Proxy file.
Which browsers does eMAM support?
We support all major browsers like Google Chrome, Microsoft Edge (formerly Internet Explorer), Mozilla Firefox, Apple's Safari and we recommend using Google Chrome irrespective of OS.
Which are the languages supported by eMAM?
eMAM supports a variety of languages like: Spanish Irish Gujarati Hindi Japanese Korean Malayalam Portuguese English Russian Tamil Chinese Arabic
Where does eMAM Director get the time code when previewing the proxy in eMAM Director?
eMAM uses Mediainfo.dll installed in the eMAM Application server (Ingest Manager) to collect and display technical information about the media files, including time codes which are saved in the eMAM Database.
What type of Closed Captions are supported in eMAM?
eMAM uses Pro Media Carbon, or supported command line transcoders to extract the closed caption data from the source video into TTML (Timed Text Markup Language) format in order to display that in eMAM proxy player. Pro Media Carbon supports ...
What to do if DefaultAppPool is getting crashed/stopped while playing eSend/eMAM client videos?
How to fix- DefaultAppPool is getting crashed/stopped while playing eSend/eMAM client videos Step: 1 If you are unable to play eSend videos check whether the DefaultAppPool has been crashed/stopped in IIS. Step: 2 Check the Event Viewer logs. You can ...
What is the average response time of the solution in different parts of the world?
What is the average response time of the solution in different parts of the world? What is the round trip time/ latency values in milliseconds? We integrate with Amazon and Microsoft Azure for cloud distribution as well as Point to point transfer ...
What is eZapier?
eZapier is eMAM-Zapier connector. Zapier is an integration platform to connect with other apps (500+ apps), automate the tasks and get better results. Zapier moves info between web apps automatically. Zaps are automations created using triggers and ...
What is Active Directory and how to login to eMAM when ‘Active Directory Login’ option is enabled?
Active Directory (AD) is a directory service created by Microsoft for Windows Server operating systems which allows storing all the user accounts and passwords in one protected location, improving database security. If eMAM is implemented in an ...
What are the various product lines offered by EMAM Inc.?
eMAM has five product lines: eMAM Vault, eMAM Publish, eMAM Workgroup, eMAM Enterprise, and eMAM Cloud. eMAM Workgroup: eMAM Workgroup includes all of the features of eMAM, including production asset management for the collaborative production of ...
What are the file formats supported in eMAM?
eMAM supports all types of digital file formats including videos, audios, images, documents and others. Web based preview is supported for the formals listed below. Video/Audio: eMAM supports various video/audio formats based on the type of ...
What are the different types of roles in eMAM?
Depending on the access level, following three types of users have been defined for web based interfaces of eMAM: eMAM Super Administrator: eMAM Super Administrator can create another eMAM Super Administrator, eMAM Unit Administrator and can set and ...
Watermarking of video files using AWS Elemental MediaConvert
Watermarking with Elemental Follow the steps below to watermark the video files using AWS Elemental MediaConvert transcoder: Step 1: Login with your AWS account. Step 2: Open AWS Elemental MediaConvert and click Output presets then select the eMAM ...
Timecodes in eMAM
1. What is Timecodes? A Timecodes is a sequence of numeric codes generated at regular intervals by a timing synchronization system. Timecodes is used in video production, show control and other application which require temporal coordination or ...
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