General
How to convert PEM certificate to PFX and import to IIS
Please follow the below steps to convert a PEM certificate to PFX. Install OpenSSL. Please refer to this URL for Windows- https://www.xolphin.com/support/OpenSSL/OpenSSL_-_Installation_under_Windows 2. Open the command prompt and change the directory ...
How to convert an IIS SSL certificate for Apache?
How to convert an IIS SSL certificate for Apache 1. We need to export the certificate as PFX with the private key. Please follow the below steps: Open Microsoft Management Console by putting the following command in RUN. "MMC.EXE" Click on File icon ...
How much bandwidth is required for running the eMAM application?
This calculation is complex and it totally depends on the concurrent users, incoming and outgoing content traffic. We can split the bandwidth utilization of eMAM into 3 different categories: Low resolution traffic - we are encoding the low resolution ...
How is the expiry date calculated in eMAM?
eMAM system follows UTC Time( http://en.wikipedia.org/wiki/Coordinated_Universal_Time). The time shift works universally for all users and doesn’t change according to the user’s regional time zone. Hence, this link will expire at midnight on April ...
How do I enable Java in a MAC machine?
Please follow the below steps to enable Java in MAC. Step 1) From your desktop, click on the Apple Icon, then open System Preferences. Step 2) From the System preferences, click on Java. Step 3) From the General Tab, you can see the Java in browser ...
Geo-replication
How does your solution use geo-replication to reduce latency based on client location? Please mention location of data centers and network specifics relating to capacities and similar relevant data. We recommend using Amazon S3, we have a connector ...
Error code: 15380203: CallClientSideMethodAsync is not defined
Issue: Resolution: Try clearing the browser cache and re try the process.
Editing Feature in eMAM
The online eMAM library provides access to the entire library of current and historical content so editors and non-editors alike can find the best material for the current project, whether it is onsite, in the archive, on the shelf, in the cloud, or ...
Does eMAM support playing multiple embedded audio tracks?
As of now, multiple embedded audio tracks was only supported by IE 11 browser but now Chrome browser has added this feature to its settings as-experimental flags section. When eMAM player detects the multiple audio track assets, it displays below ...
Does eMAM support partial file restore and delivery from Amazon S3?
eMAM now supports partial file restore and delivery from Amazon S3. This will help you to quickly grab the content by restoring parts of the files to their original format, without re-encoding and loading the minimum required source. This will reduce ...
Does eMAM support Live streaming/Live Capture?
Yes, eMAM version 5.1 and above supports live streaming or live captures. eMAM Live supports live capture, logging, edit and delivery of media for corporate and sporting events. eMAM now supports real- time live workflows with SDI and HDMI outputs. ...
Can we and how can we setup a secure site (e.g.: https://xxxx:443) and redirect the default :80 to :443 ?
We integrate with Amazon and Microsoft Azure for cloud distribution as well as Point to point transfer using accelerated file transfer software from 3rd party software solutions. You would have to refer to these companies for this information.
What is eMAM Enterprise?
eMAM Enterprise eMAM Enterprise scales the complete eMAM Workflow system to meet the needs of the largest organizations for redundancy and scale. Users counts up to tens of thousands can be maintained through LDAP/Active Directory. eMAM Enterprise ...
What are the server specifications for eMAM Enterprise version 5.1?
Please refer the attached document.
What are the features offered in eMAM Cloud Preserve Service?
Features offered in eMAM Cloud Preserve Service include: Ingest and upload media into S3 buckets. The system will automatically create lightweight proxy copies for easier use, securing the original media in archive storage. Rekognition and ...
What are the features offered in eMAM Cloud Create Service?
Features offered in the eMAM Cloud Create Service are: Users can ingest and organize media into projects and bins. Using web interface mark, sub-clip, and put together a video sequence. Editors and artists can download proxy or native resolution ...
What is eMAM Cloud Production Platform?
eMAM Cloud Platform - Production allows editors, artists, and others to collaborate worldwide. You can collaborate from the web interface, while editors and artists can use integrated Adobe Creative Cloud applications (Premiere, After Effects, ...
What is eMAM Cloud Platform?
eMAM Cloud Platform is a platform as a service (PaaS) model offered by EMAM, Inc. eMAM Cloud Platform is available in the AWS Marketplace as easily deployable AMI (Amazon Machine Image) with a configuration interface to connect various AWS ...
How to enable GetAccelerateConfiguration in IAM role
Please follow the below steps in order to enable GetAccelerateConfiguration in the IAM role in AWS Console. * Login to AWS Console(https://console.aws.amazon.com) with the root account or any other account which is having necessary permission to ...
How to create an IAM User for eMAM Platform?
Skip this step if you have created an IAM role and attached to the instance This step is required only if you are planning to use the simple one-click configuration interface. To create the IAM user for eMAM Plarform (console) ...
What is eMAM Cloud Archive Platform?
The eMAM Cloud Archive Platform gives you web access to AI tagged proxy copies of all your media. You can search, browse, and share and securely download needed content. eMAM Archive allows you to manage and control your infrastructure use and ...
Which all AI services are used by eMAM use for automated tagging?
eMAM is integrated with an array of AI services (listed below) for artificial intelligent searches. Insight & Transcribe: Below AI services will extract meaningful insights and transcripts from video assets. Microsoft video Indexer IBM Watson Media ...
What is eFeeder?
eFeeder is a desktop application built using electron framework for Windows and Mac machines. It allows secure ingest, categorization, and tagging of assets into the eMAM system. This native eFeeder enables you to upload files from your PC to any ...
How and from where can I download eFeeder?
You can download and install eFeeder on your machine from eMAM Director>My Account>Apps page by following the steps below: Login to the eMAM Director interface. Click on Profile Picture Click on My Account. In the My Account page, on the left-hand ...
Electron feeder with filecatalyst.
This article explains how to install and use filecatalyst transfer agent while file uploading through efeeder. FileCatalyst Direct is a software-only solution for accelerating file transfers. Using a Server-Client architecture, FileCatalyst can ...
Why is eBIN widget not visible for me?
Available widgets for any users are determined by the permissions set for the User Group they are assigned to. Therefore if the “View eBIN” permission is not set for the User Group/Category, the eBIN widget will not be available for that user/ ...
What is the purpose of 'Order' feature in eMAM? What is the workflow once order is placed?
Some customers such as 'Creative Group', one of the largest post production house in NY, exposed this feature to their customers. Add the items to the order queue and request for different formats in different medium. May be 1000 DVDs or Blue-Rays. ...
What is eOrder? Is there any payment gateway added to it?
eORDER option allows eMAM users to place orders for all the assets available in the eBIN. eMAM Users can enter the order information and comments, and this information is sent to the email address configured in the system settings. Admin can view all ...
What is eBIN functionality in eMAM?
eBIN is a functionality to share digital assets with multiple audiences. It is similar to the electronic basket used in online shopping, where users can drop the assets, and can send them to the audiences, or request for order form the clients. It ...
Is there an option to share assets in eMAM using social media platforms?
Yes, if you have the right permissions, you can share assets in eMAM using social media sites like LinkedIn, Facebook, Twitter, Outlook etc. Just move the desired assets to the eBIN widget and click on eShare option from the widget pull down menu. ...
Is there an option to see or edit emails sent through eSEND?
Yes, users can view details of all the emails sent through eBIN. This option also allows sender to add or remove assets to the eBIN messages that were already sent, and update the same to recipient without actually re sending the eBIN message. The ...
How to add assets to eBIN?
You can use any of the below methods to add assets to the eBIN widget: eBIN basket icon: In the thumbnail view of any asset, click on a basket icon with the plus sign & the asset will be added to the eBIN. 2. Drag and drop: The assets can also be ...
When trying to download video files, ‘Error Occurred” message is displayed?
In Mac system, there can be issues with permissions. If you are trying to download the file to the root drive, error will be generated due to accessibility issue. Hence, download the file to your desktop, or any other folder.
What to do if you are not able to download and save files from eMAM into a Mac?
Suppose you are using Safari Browser and you are able to get to the Download manager, Save as Page but somehow cannot save the files from eMAM to a Mac machine.There are chances that it could be due to Java security issues. Please refer the attached ...
How to mass download assets from eMAM?
The best way to download bulk assets to your system is to use ‘Download’ option in eBIN. eMAM Director: Select all assets under Browse widget using using Select All option and then choose Add to eBIN for the drop down list. All the assets in this ...
How to enable Java in latest version of Google Chrome to download assets from eMAM ?
Follow these steps to enable Java in latest version of Google Chrome. 1. Launch Chrome 2. In address bar, enter this : chrome://flags/#enable-npapi 3. Click the Enable link for the Enable NPAPI configuration option. 4. Click the ...
How to download an asset? What are the different download options available in eMAM?
You can download an asset using any of the below methods. (Note: You can download assets only if you have associated permission.) Individual asset download: Hover mouse over the asset to highlight download option. Click on download icon to download ...
When I rate any asset, and other user gives some other rating to an asset, what rating we get to see?
When you rate any asset, and other users also give some other rating to an asset then average rating of an asset is displayed in the thumbnail and personal rating is displayed in the Asset options window in eMAM Admin Interface. In eMAM Client ...
What to do if "Error Code: 15331301 Error Message: Reference Error: get Preview Dimensions is not defined" message is displayed?
Issue: Resolution: Clear the browser cache and try again.
What is the use of Alerts?
Alerts mainly point towards the changes that are made in eMAM System like Ingest, Purge, archive and restore. eMAM Admin:When any functionality is used on assets, it activates alert option. For example: if user ingests an asset to the eMAM system, ...
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